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B2B Software Leaders Maintain Moats Despite AI Age

Published: May 2, 2026 • Reading Time: 6 min read • Reporting: Intelligence Division
B2B Software Leaders Maintain Moats Despite AI Age
B2B software leaders continue to exhibit strong gross revenue retention, with median rates around 90% and top companies achieving above 95%. This indicates that despite the rise of AI, these companies have maintained their competitive advantages.

The age of AI has not diminished the moats of B2B software leaders, as evidenced by their high gross revenue retention rates. With a median GRR of 90% and top companies achieving above 95%, these leaders demonstrate strong customer stickiness. This is particularly notable for companies with an annual contract value of $50,000 or more, highlighting the resilience of their business models. The persistence of these moats underscores the enduring value of B2B software solutions, even as the technology landscape evolves.

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Analysis Summary:

B2B software leaders continue to exhibit strong gross revenue retention, with median rates around 90% and top companies achieving above 95%. This indicates that despite the rise of AI, these companies have maintained their competitive advantages.